Customer SupportMultiple addresses on a single account

hybrus
Posts: 1
Joined: Thu Jun 17, 2021 7:46 pm

Multiple addresses on a single account

Post by hybrus » Thu Jun 17, 2021 7:54 pm

Hi,

is there a way to save multiple delivery addresses on an account? Today, I was planning my traveling to another city for a few days so I cancelled my Lipo NMN pre-order to order again with a new address.

When checking out, first I noticed that even if selecting the shipping to an address other than billing, the next step is order confirmation and there’s no way to change it. I was close to order again to the same address by mistake.

Then, I looked at adding an additional address to my profile but could only replace the existing one. Is that a planned feature for the website? It would be very useful for people like me traveling in between 2 or 3 cities pretty often.

Thanks!


User avatar
jocko6889
Posts: 418
Joined: Tue Jul 23, 2019 11:35 pm
Location: Tulsa, OK

Re: Multiple addresses on a single account

Post by jocko6889 » Fri Jun 18, 2021 5:51 pm

hybrus wrote:
Thu Jun 17, 2021 7:54 pm
Hi,

is there a way to save multiple delivery addresses on an account? Today, I was planning my traveling to another city for a few days so I cancelled my Lipo NMN pre-order to order again with a new address.

When checking out, first I noticed that even if selecting the shipping to an address other than billing, the next step is order confirmation and there’s no way to change it. I was close to order again to the same address by mistake.

Then, I looked at adding an additional address to my profile but could only replace the existing one. Is that a planned feature for the website? It would be very useful for people like me traveling in between 2 or 3 cities pretty often.

Thanks!

 
Hi, you'll get a faster response to your question by emailing support@alivebyscience.com.  Thanks.
 
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