Board AnnouncementsSoftware Changes May Require You to Delete Cookies & Cache in Your Browser

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jocko6889
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Location: Tulsa, OK
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Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by jocko6889 » Wed Sep 23, 2020 9:00 pm

We've made some software changes recently that MAY require you to delete your Cookies and browser cache in order to continue to login properly.  Send any questions to: [email protected].  Thanks.


NewLifeScience
Posts: 314
Joined: Thu Aug 22, 2019 4:17 pm

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by NewLifeScience » Fri Sep 25, 2020 6:00 pm

I have switched browsers (Chrome to Firefox), and things are still acting strange.

Is there a PHP cache for this BB?

Or maybe a list of users currently logged in? If this is data that is kept it may have to be cleared.

maybe that can be sorted from the server side...

Just a thought.
 
Taking:
Liposomal Curcumin / Resveratrol
NMN 500mg
Melatonin 1mg (am)
Blueberry extract 1g
Berberine 250mg
Vitamin E tocotrienols 50 mg
Astragalus 500 mg
Methyl B12 5000 mcg 3x/week
Methyl Folate 1000 mcg 1-3/week
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jocko6889
Posts: 242
Joined: Tue Jul 23, 2019 11:35 pm
Location: Tulsa, OK
Contact:

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by jocko6889 » Sat Sep 26, 2020 12:17 am

NewLifeScience wrote:
Fri Sep 25, 2020 6:00 pm
I have switched browsers (Chrome to Firefox), and things are still acting strange.

Is there a PHP cache for this BB?

Or maybe a list of users currently logged in? If this is data that is kept it may have to be cleared.

maybe that can be sorted from the server side...

Just a thought.
 


 
Sorry, we are still making setting changes.  Try deleting cache and cookies and login again.
 
 
OzSport
Posts: 289
Joined: Wed Aug 21, 2019 5:08 am

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by OzSport » Sat Sep 26, 2020 12:42 am

Yes, I'm having some issues logging in as well, even after deleting cookies and cache from my browser...I'm currently logged in with the reset password provided (the super long one :)) and won't update it yet as that seems to be the issue for me.

Here's what I've encountered so far with logging in with the new software changes:
1. Delete cookies and cache.
2. Request new password using the hyperlink on log in page (as my old password didn't seem to work).
3. Receive new temporary password (super long one :)) by e-mail.
4. Enter in new temporary password into the log-in page.
5. Able to log in using the new temporary password.
6. Attempt to change the new temporary password in the User Control Panel.
7. Board goes to the log in page and asks for password...I put in the new temporary password and get an error message.
8. I try resetting password thinking something must have reset itself, but then reset function doesn't work and so I delete cookies and cache...i.e. go back to step 1 (yay loops, haha!  :P).

So to write this post, I didn't go to step 6 (which I did several times, lol)...not sure if anyone else has encountered this problem, or is it on my end of tech things?  
 
drkris69
Posts: 670
Joined: Tue Aug 20, 2019 2:41 pm

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by drkris69 » Sat Sep 26, 2020 12:17 pm

YES ME TOO ALL WEEK!  Im still having problems. Today I got on using that very long new password but I still can not change that password to my new password. I just copied the last post and I will try that. Ive been going thru withdrawls being not able to get on the forum! :evil:
 
NewLifeScience
Posts: 314
Joined: Thu Aug 22, 2019 4:17 pm

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by NewLifeScience » Sat Sep 26, 2020 3:13 pm

Seems to be fixed now.
Taking:
Liposomal Curcumin / Resveratrol
NMN 500mg
Melatonin 1mg (am)
Blueberry extract 1g
Berberine 250mg
Vitamin E tocotrienols 50 mg
Astragalus 500 mg
Methyl B12 5000 mcg 3x/week
Methyl Folate 1000 mcg 1-3/week
drkris69
Posts: 670
Joined: Tue Aug 20, 2019 2:41 pm

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by drkris69 » Wed Sep 30, 2020 10:43 am

It feels good to be back! I was having issues logging in all last week. :oops:
 
OzSport
Posts: 289
Joined: Wed Aug 21, 2019 5:08 am

Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser

Post by OzSport » Tue Oct 13, 2020 9:46 pm

I can confirm all good for me, no more issues!  Thanks team!
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